Good knowledge on products and 5 stars customer serviceDeserve a promotion.
Fantastic customer service. Knowledgeable staff.
Swarovski Canberra Centre seems to only employ the worst and rudest staff imaginable. It is clear they have very little to no training in customer service. They refused to take a return from us on a clearly defective product. We had to complain to the head office and only after the head office ordered them to take the product for an exchange would they agree. Please shop anywhere else - even Costco if you really need some Swarovski!
They are so bad , i bought ring from them and they said warranty for 2 years if any missing svarovski diamond after I went there 3missed diamond and they said I need to pay 50$ or may be more waiting time 3-4 weeks .. they did not give warranty because reasons is couple of times I Wash my hands with ring I am gonna contact with head office.. this is not acceptable !!!
Worst shopping experience ever in Canberra. How can the Asian crew member be so mean to customers? She didnt even look at you when talked with you? Was that because she has discrimination on Asian? I observed her a lot.
Swarovski Canberra is an Australian Jewelry Store based in Canberra, Australian Capital Territory. Swarovski Canberra is located at Shop AF17, 148 Bunda St, Canberra ACT 2601, Australia.
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