Dedicated, friendly and super-thorough team. I have been seeing Dr Helen Caulton for years, love her. I have also seen two other Drs when Helen has been away and they've been similarly great to deal with. The reception staff are wonderful, too. Highly recommend!
I have been seeing Dr Helen Caulton at this practice for 6 years. All doctors are professional, the reception staff welcoming. My 17 month old son has been coming here since birth and the doctors, nurse and reception staff always give him a big welcome and keep him entertained during his appointment.I have recommended Dr Caulton to several friends who have all been very happy
Absolutely disgusted, no consideration for patient confidentiality, I was asked to complete a form, upon entering my consultation the form was taken from me and held by reception to finish completing after I seen the doctor, when I asked for the form back to finish reception staff had completely misplaced it, 3+ pages including sensitive information about myself, all contact details and my signature. When I expressed that I felt upset they had not taken more care of documents with my confidential information on them, I was told I never filled out a form and was asked to leave. So unprofessional, a complete waste of time and money.
I have been seeing Dr Helen Caulter at this practice for 15 years and find her a caring and thorough doctor and a pleasant personality. The office staff are also patient and helpful.
The doctor was happy, helpful, and efficient. I was able to get an appointment quickly and only had to wait about 20mins in the waiting room.
City Family Practice is an Australian Doctor based in Canberra, Australian Capital Territory. City Family Practice is located at 161 London Circuit, Canberra ACT 2601, Australia.
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