Once here, the service is reasonable. However, all parcels, no matter day or time, automatically get redirected here without attempt at delivery.I'll be waiting specifically for the parcel at home and then receive an update "We missed you! No one was at home during attempted delivery."Yeah, and I'm the Queen of England.
Friendliest staff and almost always quick service.
Ive had nothing but top service here. Queues move quickly and staff seem willing to help and advise.
I came in having an average day. However, 'average' quickly decreased to 'bad' upon receiving the customer service in Alinga St. Australia Post Shop. I came in to have passport photos taken, so after curtly being taken to the desk needed for photos, I was showed how to stand in front of the screen in an annoyed and disdainful way. Passport photos are for 10 years, so was it really bad to want a good photo? I asked to retake the photo (there was not a lot of customers in store) and the scornful tone in which the man (Marcus?) was talking to me quickly turned disdainful (imagine a sigh and a face that says 'please let me die rather than deal with this customer'). Although the second photo was worst than the first, I was having such a bad time with the man that I left unsatisfied and $20 short of money with a product I don't want to use. Maybe he was having a bad day, and if so, I'm sorry to hear that. But also it would probably be better to make an effort not to be rude while working.
Often busy, have to stand in line for a few minutes (wait for 5 people to be served). The staff are nice and polite, although cannot help with some things, like specific document certifications. Some other document certifications can be done. I had difficulty with the automated letter/parcel mailing machines. The indoors area looks nice and is spacious.
Australia Post Canberra GPO is an Australian Post Office based in Canberra, Australian Capital Territory. Australia Post Canberra GPO is located at 53 Alinga St, Canberra ACT 2601, Australia.
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